General terms of service

Version 2026-11-12 · MBZ Compliance, Vegelinsoord 148, 3079KN Rotterdam · KvK 98446932

1. Scope

These terms apply to all use of dpone.info and the DPOne platform, provided by MBZ Compliance (“DPOne”, “we”). A signed Service Agreement prevails over these terms. The services are intended for businesses; consumer law applies only where mandatory.

2. Accounts

You keep credentials confidential and enable 2FA where offered. You are responsible for activity under your account. We may suspend accounts for abuse, security risk or non-payment.

3. Nature of the service

DPOne is an evidence-led, AI-assisted privacy operations service. Outputs (including chatbot answers, scan results and reports) are general information within a stated scope and are not legal advice unless expressly provided by the DPO under a DPO Service schedule. Status labels and badges are platform indicators, not a GDPR certification (Art. 42–43), regulator approval or guarantee of compliance.

4. Scans

You may only request scans of domains you control, proven by a DNS TXT record. Scans are passive and non-intrusive.

5. Fees

Fees are stated excl. VAT and payable in advance via Stripe. Subscriptions renew monthly until cancelled. Nothing is charged before your agreement is signed.

6. Badge licence

While your subscription is active you may display the “Verified & Monitored by DPOne” badge on your verified domain(s), linked to your verification page. The licence ends automatically when the subscription ends; misuse may lead to revocation.

7. Limitation of liability

7.1 Our total liability is limited to the fees you paid under the relevant agreement in the 12 months preceding the event giving rise to the claim (for one-time packages: the fee paid).

7.2 We are not liable for indirect or consequential loss, including lost profits, revenue or data, reputational damage, or fines imposed on you by authorities.

7.3 These limitations do not apply to damage caused by intent or deliberate recklessness of our management, or where liability cannot be limited by law.

7.4 Free features (including the public assistant) are provided “as is” to the extent permitted by law.

8. Intellectual property

The platform, methodology and the MBZ frameworks remain ours or our licensors’. You receive a licence to use deliverables for your business.

9. Data protection

Our privacy notice applies. Where we process personal data on your behalf, our Art. 28 DPA applies.

10. Changes and termination

We may change these terms with 30 days’ notice; continued use after that constitutes acceptance. You may cancel per your agreement.

11. Law and forum

Dutch law applies. Disputes are submitted to the competent court in Rotterdam.